AnswerBoom vs Delight AI
Delight AI offers AI-powered voice agents for businesses. So do we. The difference? When AI isn't enough, AnswerBoom has real people ready to step in. Delight AI doesn't.
AI is great — until it isn't.
Delight AI is an AI-only answering solution. Their voice agents can pick up the phone, answer basic questions, and handle straightforward interactions. For simple use cases, it works.
But what happens when a caller is frustrated and needs to talk to a real person? Or when a VIP client calls with a complex request that doesn't fit a script? Or when someone just says “I want to talk to a human”? With Delight AI, there's no one to transfer to. The caller hits a wall.
AnswerBoom starts with AI too — Olivia handles the routine calls quickly and efficiently. But when a call needs more, Julie (a real, trained receptionist) is right there. The handoff is seamless. The caller never notices. And your business never loses a lead because the AI couldn't handle something unexpected.
Feature-by-feature comparison
| Feature | AnswerBoom | Delight AI |
|---|---|---|
| AI Voice Agents | ||
| Live Receptionists | ||
| AI → Human Handoff | ||
| 24/7 Coverage | ||
| Lead Qualification | ||
| Appointment Scheduling | ||
| After-Hours Coverage | ||
| Missed Call Recovery | ||
| Call Summaries (100%) | ||
| Custom Workflow Builder | ||
| Modern Reporting Dashboard | ||
| Human Backup for Complex Calls |
Based on publicly available information as of 2026.
Best for: Businesses that want AI efficiency but refuse to leave callers stranded when things get complicated.
Ready to see the difference?
Book a demo and hear how AnswerBoom compares — in your own words.