What Makes Us Different
There are a lot of answering services out there. Here's why businesses choose AnswerBoom — and why they stick around.
Five things we do differently
We didn't build AnswerBoom to be another generic answering service. We built it for small businesses that are tired of missed calls, clunky voicemail, and services that cost a fortune. Here's what sets us apart.
Hybrid AI + Human
Not AI-only. Not human-only. Both.
Most services make you choose: cheap AI that frustrates callers, or expensive humans for every call. AnswerBoom gives you Olivia (AI) for the ~60% of calls that are routine, and Julie (a real receptionist) for the ~40% that need a human touch. Your callers get great service either way — and you don't overpay for it.
Live in Days, Not Months
Set up fast. Start answering calls this week.
Some answering services take weeks of onboarding, training sessions, and back-and-forth before a single call gets answered. With AnswerBoom, we can have you up and running in just a few days. Tell us how you want calls handled, and we'll configure everything — your greeting, your routing rules, your calendar — quickly and painlessly.
Transparent Pricing
No hidden fees. No long-term contracts.
You'll know exactly what you're paying before you sign up. No surprise charges for 'premium features,' no annual commitments you can't get out of, and no per-minute billing that makes you dread every long call. Just straightforward pricing that makes sense for small businesses.
Seamless Handoffs
Callers never notice the switch.
When Olivia needs to bring in Julie, the transition is invisible. No awkward hold music, no 'please wait while I transfer you,' no repeating information. The caller's context carries over automatically, so Julie picks up right where Olivia left off. It feels like one continuous, natural conversation.
Full Visibility
Every call logged, summarized, and tracked.
You shouldn't have to wonder what happened on a call. With AnswerBoom, every single interaction — whether handled by Olivia or Julie — gets a full summary delivered to you instantly. You'll see who called, what they needed, what was done, and what (if anything) needs follow-up. No black boxes, no guessing.
Built for businesses like yours
We're not trying to be everything to everyone. AnswerBoom is built for small and mid-sized businesses that need their phones answered — reliably, affordably, and without sacrificing the experience their callers deserve.
Whether you're a solo practitioner who can't answer the phone during appointments, a growing team that needs after-hours coverage, or a busy office that's tired of playing phone tag — AnswerBoom fits into your workflow, not the other way around.
Ready to see what's different?
Book a demo and we'll show you exactly how AnswerBoom works — no pressure, no sales pitch.