AnswerBoom vs Posh
Posh built solid AI voice agents. But what happens when the AI hits a wall? With Posh, the caller is stuck. With AnswerBoom, a real person steps in. That's the difference between AI that works and AI that frustrates.
AI-only vs AI + human hybrid
Posh is an AI-first voice automation platform, primarily serving specific verticals like legal and dental. Their AI agents can handle scripted conversations well — but when a call goes off-script, there's no human safety net.
AnswerBoom takes a different approach. We believe AI should handle what it's good at — routine calls, scheduling, basic questions — and real people should step in for everything else. Our AI (Olivia) handles about 60% of calls. When something needs empathy, judgment, or flexibility, Julie and our live receptionists take over seamlessly. No dead ends. No frustrated callers.
Feature-by-feature comparison
| Feature | AnswerBoom | Posh |
|---|---|---|
| AI Voice Agents | ||
| Live Receptionists | ||
| AI → Human Handoff | ||
| 24/7 Coverage | ||
| Lead Qualification | ||
| Appointment Scheduling | ||
| After-Hours Coverage | ||
| Missed Call Recovery | ||
| Call Summaries (100%) | ||
| Multi-Industry Support | ||
| Custom Workflow Builder | ||
| Human Escalation Path |
Based on publicly available information as of 2026.
Best for: Businesses that want AI without giving up human service.
Ready to see the difference?
Book a demo and hear how AnswerBoom compares — in your own words.