Plugs into the tools you already use
AnswerBoom connects with your CRM, calendar, helpdesk, and more — so every call is logged, every lead is captured, and nothing falls through the cracks. Setup takes days, not months.
One setup. All your tools connected.
We handle the integration work for you. Tell us what tools you use, and we'll connect everything during onboarding. Most setups are done within a few days.
CRM
Every call, every lead, logged right where your sales team already works. No copy-pasting, no data entry.
- New leads created automatically from qualifying calls
- Existing contacts matched and updated in real time
- Call notes and recordings attached to the right record
Calendar & Scheduling
Olivia checks your real-time availability and books appointments on the spot — no back-and-forth needed.
- Olivia sees open slots and offers them to callers live
- Confirmation texts and emails sent automatically
- Reschedules and cancellations handled without your team lifting a finger
Helpdesk & Ticketing
Support calls become tickets automatically — with all the details already filled in. Your support team picks up where Olivia left off.
- Tickets created with caller info, issue description, and urgency
- Existing tickets updated when a caller follows up
- Priority routing for urgent issues
Communication
Get instant notifications when calls come in, leads are captured, or something needs your attention.
- Real-time call alerts in your team's Slack channel
- Hot lead notifications sent straight to the right person
- Daily and weekly summary digests by email
Phone Systems
We work with your existing phone setup. Forward calls to us when you're busy, after hours, or all the time — it's up to you.
- Simple call forwarding from any phone system
- Conditional routing (overflow, after-hours, always-on)
- Warm transfers back to your team when needed
Zapier + Everything Else
If you use a tool we don't have a native integration with, there's a good chance we can connect through Zapier. Custom API? We can do that too.
- 5,000+ app connections through Zapier
- Custom workflows triggered by call events
- Dedicated support for custom integrations
Live in days, not months
We've seen other services take weeks or months to get integrations working. Here's how we do it differently.
You tell us your stack
During onboarding, share which tools you use. CRM, calendar, helpdesk — all of it.
We handle the setup
Our team connects everything, tests the data flow, and makes sure calls land where they should.
You verify and go
Run a few test calls, check that data shows up in the right places, and you're good to go.
Don't see your tool?
We probably support it. Ask us and we'll confirm — usually same day.