AnswerBoom
SOLUTIONS

Your business doesn't sleep. Neither do we.

Your customers call when it's convenient for them — after work, during weekends, sometimes at 11pm on a Tuesday. If your phones go quiet after 5pm, you're not just missing calls. You're missing revenue.

The Problem

After-hours calls don't wait — and they don't call back

After-hours calls usually fall into two buckets: high-intent leads ready to book right now, and existing customers who need help. When those calls hit voicemail:

  • Leads try the next company on Google — you never even knew they called
  • Customers feel ignored and frustrated
  • Your staff spends the next morning playing catch-up
  • Urgent situations turn into bigger (more expensive) problems

The painful part? Many businesses never even know what they missed.

How AnswerBoom Helps

Flexible after-hours coverage that fits your rules

You decide exactly how after-hours calls are handled. Olivia can answer everything, Julie can handle the sensitive ones, or they can work together — it's up to you.

AI answers instantly, 24/7 — nights, weekends, holidays
Live receptionists for callers who need a human touch
Emergency calls routed to your on-call person
Non-urgent calls create clean summaries for the morning
SMS confirmations so callers know they've been heard
Appointments booked even at midnight
A Simple Example

A homeowner calls at 8:37pm — there's water under the sink.

1Olivia answers immediately: "Hi! I can help with that. Let me get some details."
2She collects the issue type and urgency level
3It's urgent — the call routes to your on-call plumber's cell
4Confirmation text sent to the homeowner
5Your team gets a clean summary in the morning

The customer feels taken care of. You wake up to a handled situation — not a voicemail.

The Result
More captured leads from nights and weekends
Fewer lost customers who gave up on voicemail
Less morning chaos — everything's already handled
A professional brand experience, around the clock

What happens when someone calls you at midnight?

Let us show you. Book a demo — no pressure, no contracts.